Shipping policy

Delivery Information

For now, our deliveries are available exclusively in the UK.

All orders over £80 qualify for free delivery

We currently have 2 delivery services available, Royal Mail Tracked 48 and Royal Mail Tracked 24, however larger orders may be sent via Evri. Orders are dispatched Monday-Friday. 

Royal Mail Tracked 48

Orders within the UK sent via the Royal Mail Standard Delivery usually arrive within 48 hours of shipping, but can take up to 7 working days.


Royal Mail Tracked 24

Please note that this is not a guaranteed next day service. Orders placed using 24 hour tracked delivery will be dispatched in 1 - 2 days.

Postage
You will only pay one delivery charge per order. When you have added items to your shopping basket, the standard delivery charge for those products will be automatically applied to your order. Orders containing pre-orders and in stock items, will only ship when the entire order is in stock and ready to ship. 

Returns
 
If you need to return a product purchased from Blockbuster Toys then you have 14 working days to do so.  The returned goods must be unopened in their original box packing, in a resalable state with any goods or accessories that accompany the product, must also come back to us. Return shipping will be paid for by the customer. 

If the return is due to missing or faulty parts then we will offer a full refund or replacement provided we are aware of this within 7 working days. 

Any refund, which is due to a fault or other defect, will include a refund of the applicable delivery charge.

This returns policy does not affect your legal rights.

Cancellation of Orders 
You are able to cancel your order prior to shipping with no cost penalty being incurred providing the order hasn't started the processing and charging stage. We are unable to cancel orders once the processing has began. In stock orders will begin processing immediately and we are unable to cancel them. Please check carefully before submitting your order. You can cancel a pre-order by emailing: returns@blockbustertoys.co.uk